A How to on Foodpanda Integration with your POS

Managing a restaurant that solely depends on dine-in orders to turn a profit might not be a wise business decision to make. To get more out of the existing setup, we list our restaurant on other third-party platforms like Foodpanda to serve a wider group of customers and capture more orders by offering a food delivery service. 

With the food delivery market in Asia growing at a steady pace year on year, restaurants are taking advantage by offering their extensive menu for home delivery. Countries like Malaysia, Japan, Singapore, Thailand, Taiwan, the Philippines, etc., are all reporting a massive surge in delivery orders. Managing these multiple services on a day-to-day basis might be time-consuming and hectic if you don't have a proper setup in place to handle it. Some pain points experienced by the restaurant owners in other Asian Countries like(Cambodia, Myanmar, Laos) include manually punching every single order received from the third-party aggregators' dashboard onto the POS used. To solve this, we must integrate the restaurant point of sale system with the delivery partner's application. 

Integrating your existing Restaurant Point of Sale System with the delivery partner's from a legacy or On-Premise Point of Sale System is hard to do as they are built on an old and obsolete framework. Switching to a Cloud-Based Point of Sale system is the first step to do when planning to integrate Foodpanda with your POS. Restaurants all over Asia are going digital and implementing new solutions like a Contactless Ordering Platform to better the customer's dining experience. 

Check out this article that clearly states the benefits of moving to a Cloud-Based Point of Sale System for Restaurants. Restaurants all over the world are slowly shifting away from legacy software and embracing new Cloud-Based Point of Sale Systems. 

Once you have settled on a Cloud-Based Point of Sale System, you have to look into the Foodpanda integration with pos. It can be done with a special API which in layman's terms, is an intermediary that allows two applications to talk to each other and function in unison. 

In Singapore, an Indian QSR company has recently opened virtual stores and listed on Foodpanda citing, the demand for delivery orders. It reiterates the fact of the matter that customers are still finding delivery orders the best way to eat. The best way to make sure you don't miss any of those delivery orders is to integrate Foodpanda onto your existing billing system dashboard for better convenience. 

To get the API from an online food delivery aggregator, you must first sign up on Foodpanda and become a partner to accept orders. Signing up with Foodpanda is very simple. You just have to choose which country you are from and enter basic details about yourself and the restaurant you're managing. Foodpanda will send you a contract and, once it has been signed you can go live on Foodpanda and officially accept orders. Once you have successfully become a partner you can proceed with the final part of integrating with your Restaurant Cloud POS. 

Integrating can be done in two different ways.

• Reaching out to the Point of Sale System Provider.
• Reaching out to a third-party Provider who does Foodpanda integration with pos.

Some of the POS providers also provide Foodpanda integration at an additional cost. They take care of it when initially setting up the Point of Sale System for the very first time. There are third-party services whose services are to provide Foodpanda integration with pos to restaurants that want to use a plug-and-play integration system. 

We over at DiNAMIC use an inbuilt system to take care of Foodpanda integration requests to our Cloud-Based Restaurant Point of Sale System. We have undertaken several integration requests from our end and completed them successfully.  

Advantages of Integrating Third-Party Aggregators into existing POS:

There are numerous advantages to integrating all third-party food delivery apps into one dashboard. The following are some of the clear benefits they offer to you. 

1. Drastically cut down on time spent manually punching orders into your Restaurant Point of Sale System. It will also reduce the human error that occurs when recording orders in the system.
2. A single dashboard for all your orders will make things simpler for you and convenient to keep track of and reduce the need to switch between multiple dashboards. It will bring down the confusion faced when switching between different dashboards while also handling dine-in customers.
3. Seamlessly make changes to your menu that get reflected across the different dashboards in real-time. When you run out of a particular item for the day, you must make changes to the menu so that the customer knows that the specific dish is not available. Doing these changes on the fly can avoid scenarios where a customer orders a meal that is not available and has to face a negative experience.
4. Keeping track of analytics over several different dashboards is another hassle that can prove to be confusing. Having a unified dashboard that provides analytics on the delivery service line can help restaurant owners make better decisions and see if their sales are growing monthly.

The key takeaways from this are that if you are planning to do Foodpanda integration with your pos first, you need to have a Cloud-Based Point of Sale System capable of integration using an API. Having a food order management system that is simple to use gives less room for errors that can otherwise occur. If you have trouble managing inventory and need more refined software to handle it check out our ERP solution that handles the backend. Restaurants abroad are gearing up with the latest software to handle the influx of customers who are in the mood for revenge travel and visit all the places they couldn't because of the COVID-19 pandemic. 

While you're here, you could check out some of our other articles that could also benefit you. You can get in touch with us if you need any more information.