Cancellation and Refund Policy

  • Cancellation of an Order, once placed, is not allowed. In case of any cancellation required, the same shall be at the sole discretion of the Restaurant.
  • Any complaint, with respect to the Order which shall include instances but not be limited to foreign objects in food, wrong orders, You will be required to take it up directly with the Restaurant and DiNAMIC shall not be liable for any such instances.
  • You shall not be entitled to a refund in case instructions placed along with the Order are not followed in the form and manner You had intended. Instructions are followed by the Restaurant on a best-efforts basis.
  • No replacement/refund / or any other resolution will be provided without the Restaurant's permission.
  • For Users making payment via the DiNAMIC Application, Refunds (if any) shall be processed in the same manner as they are received by the restaurant, unless refunds have been provided to You in the form of credits/coupons, the refund amount will reflect in your account based on respective banks policies. Refunds in the form of credits/coupons will be at the sole discretion of the restaurant.
  • DiNAMIC reserves the right to disallow a User from using Contactless Dining if they are found to be in breach of any terms.
  • Assignment: DiNAMIC may assign or transfer any of its rights or obligations under these Terms and conditions to any of its affiliates or any third party at any time.
  • Contact Us: For any further queries with regard to these Terms and Contactless Dining, You may contact us at